Delete your account
Applies to the Clefly and Fluen apps by the developer fluen.
In the app (immediately)
- Open the app and go to the Me tab.
- Choose Account.
- Tap Delete account and confirm.
Cancel your subscription separately in Google Play (Payments & subscriptions) – deleting the account does not stop it.
Without the app
Email us from the address linked to your account, or include your account ID (Me → Account). We delete the data within 30 days and confirm by email.
What is deleted
- the account, email address and ID,
- usage statistics, reports, redeemed promo codes,
- subscription data linked to the account.
What is kept
- Transaction records required by tax law – up to 5 years, no longer linked to the account.
Learning progress lives only on your phone and disappears when you uninstall the app. Details: privacy policy.